Welcome guide · On the road
Accidents and insurance
What happens depends on who your insurance is with.
With our insurer, Armada
- Lodge a claim any time by emailing novateclaims@armada.com.au or calling 1300 001 427. Mention you are a Clear Lease driver.
- Your insurance is paid monthly, automatically.
- The Armada Product Disclosure Statement (PDS) has the full policy details.
With your own insurer
- Lodge the claim with your insurer, then claim your excess back in the app.
- At renewal, email the notice (showing the total and GST) to novated@clearlease.com.au and we'll pay it on your behalf.
With Youi or Shannons
They don't let us pay them directly. You'll need to poay it yourself, email your new Certificate of Currency to novated@clearlease.com.au, then claim it back in the app.
Good to know
- We can only pay from your account if there's enough in it.