Welcome guide for drivers
Thanks for choosing Clear Lease. Most day-to-day things, like claims and checking your budget, happen in the app. For the less usual moments, like a repair or a breakdown, this guide shows you what to do and who to call.
Broken down or had an accident?
Roadside assistance is available 24 hours a day, 7 days a week.
What do you need help with?
Nothing matches that search
Try a shorter word, or call us on 1300 242 280 and we'll help.
New to Clear Lease? Start here
- 1Get the app and sign inIt takes about two minutes, and you only do it once.
- 2Look out for your fuel cardIt arrives by post 7–10 days after settlement.
- 3Save the roadside number1300 282 043, 24 hours a day, 7 days a week.
Getting started
App guide · 01
Get the app and sign in
It takes about two minutes, and you only do it once.
App guide
Where everything lives
The app has four tabs along the bottom. Here's what's in each.
Claims and payments
General Info
What can I claim?
As a rule of thumb, costs that maintain your car (not improve it) can be claimed from your lease.
App guide · 02
Claim money back
Paid for fuel, charging, tyres or a service yourself? Snap the receipt and claim it.
App guide · 05
Get a bill paid for you
Don't want to pay first and claim later? You can ask us to pay the business directly.
General Info
Get a service or repair paid
Get it approved before the day and we'll pay the service centre directly. Or pay it yourself and claim it back.
General Info
Claim EV charging costs
Charge at home or at public stations? You can claim the electricity back, like fuel.
General Info
Pay your rego
We can pay your rego from your lease, as long as it hasn't expired.
Your budget
General Info
How your budget works
Your budget is our forecast of your car's running costs over the whole lease. Part of each pay goes into an account we manage, and we pay your car costs from it.
App guide · 03
See how much you have left
Your running costs come out of your pay. Check what's left before you spend.
App guide · 04
Running low? Ask for more
If a category is running out, you can ask us to change your budget. We check every request first.
On the road
General Info
Use your fuel card
Your fuel card covers fuel (for petrol, diesel and hybrid cars) and car washes.
General Info
Accidents and insurance
What happens depends on who your insurance is with.
App guide · 06
Log your kilometres
Your running-cost forecast is based on how far you drive. A reading each month keeps it right and avoids surprises when your lease ends.
Your account
App guide · 07
Keep your details up to date
Wrong details mean late payments and missed alerts. Here's where to fix them.
