Driver app guide · 02
Claim money back
Paid for fuel, charging, tyres or a service yourself? Snap the receipt and claim it.
Before you start: check your bank account is set in the app (Profile, then Preferences). That's where we pay you.
- Tap Add claim on Home.
- Take a photo of the receipt. Lay it flat, in good light, with the whole receipt in the frame.
- Check the amount and date. The app fills them in. Fix anything that's wrong.
- Tap submit. Our team checks every claim.
- Watch it move. Your claim goes from Pending approval to Approved, then Reimbursed with the date we paid you.
A receipt that gets approved first time shows
- the business name and ABN
- the date and total, with GST
- what you bought (and your rego, for servicing and tyres)
Good to know
If something's not right
Claim rejected? Your alert tells you why. Fix it and send a new claim.
Lost the receipt? Ask the business for a tax invoice copy.
Can't find a claim? Tap See all claims to see every claim and its status.