Welcome guide · Claims and payments
Get a service or repair paid
Get it approved before the day and we'll pay the service centre directly. Or pay it yourself and claim it back.
- Request pre-approval. Use the online form at least a few days before the service.
- We check your account. If there's enough in it, we approve the work up to an amount.
- We pay the service centre. We let them know and pay on your behalf.
- Walk in, walk out. No conversation about payment on the day.
Good to know
- The service centre can call us for approval instead, but we'll need to confirm with you first, so it's slower.
- Early in your lease, there may not be enough in your account for a big repair. Then you pay and claim it back.
- Paying it yourself? Claim it in the app with the invoice and receipt.